Given the current condition of Covid-19 spread, we should be prepared for a lock down scenario that may arise if the disease reaches the next stage. There could be a possible scenario where no workforce allowed to turn up for the regular duty. In such a situation we want to equip RWAs to manage the society seamlessly well without any major crisis for basic needs like power, water, waste management and security.
Guidelines to RWA's for society management:
1. CERT formation (Community Emergency Response Team) consists of
Management committee members (decision maker)
Ex-Committee members who has knowledge about the society
Electrical / Mechanical background professionals
Ex-Service man, Doctors
Residents volunteers
2. Preparation for emergency:
Assign well defined roles & responsibilities for each member
Obtain knowledge transfer in your respective areas from the facility team
KYF (Know Your Facility) - SOP (standard operating procedure) from FM
Anticipate the increased usage of resources like power, water, waste etc
Display ERT contact details at specific location in the society
Inventory - stock of basic supply like HK Consumables, Diesel etc
Conduct field operations without FM/technicians help to validate your KYF
Publish do & don’ts, all emergency contacts (police, ambulance, hospital, health inspector) to all residents.
3. Checklist for critical services during emergency
Water Management
Avoid flushing unwanted items in commode
Borewell operations and timings schedule
Know your Cauvery water supply time
Maintain water level in each tanks
Water rationing on timely basis
Swimming pool water can be re-used for flush when no supply
Controlled WTP and RO plant operations
Hygiene Management:
Reduce wet & reject waste generation
Store dry waste in home
Keep marked bins at designated location & request residents to dispose
Disinfectant spray at regular intervals
Hygiene awareness poster on visible locations
Ensure common amenities are locked
Power Management
DG operation knowledge / refer SOP
Maintain adequate diesel level
Limit running hours of DG if required
Safety & Security:
Follow Advisory in view of Covid-19 for RWA by BBMP, WHO. Refer: https://www.mohfw.gov.in/
Know your lifts, pump key, remotes locations
If you are stuck and operation goes out of control, please reach us on our 24X7 Hotline Numbers +91-9740789995 / 7338282505 / 9900443210 for guidance.
Note: These are just our recommendations based on our experience in managing apartments. Uniservice bears no responsibility for the necessity or sufficiency of these steps. We are sharing them in the best interest of everyone.
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